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Optional Marketing Emails

GoBLAM sends emails about new contests, news and offers only after you explicitly opt in. Verifying an email for login, contact or a Prize Payout does not give marketing permission. You can change this optional choice in Profile > Account > Email preferences or unsubscribe through any marketing email without signing in. Necessary account and payout messages and selected reminders for Contests you entered are separate. Consent is tied to the verified email identity; changing your address requires a fresh choice. We store the choice, timestamp, source, language and wording version, and a minimal history of consent and withdrawal for compliance. Erasure removes contact identities and current permission; historical proof no longer retains the email identity.

Controller And Scope

Pwnage Esports B.V., trading as GoBLAM, is the controller of the personal data described in this Privacy Notice unless another controller is identified for a specific feature, provider relationship, or transaction.

The controller is registered with the Dutch Chamber of Commerce under number 42019847, VAT ID NL869321791B01, at Churchill-Laan 260H, 1078 EZ Amsterdam, the Netherlands. Privacy requests and questions may be sent to support@goblam.gg.

This Privacy Notice applies to personal data processed in connection with GoBLAM accounts, Contests, tester recruitment, support, Ticket Bundle purchases, payments, Prize Awards, Prize Payouts, age verification, identity verification, compliance review, analytics, advertising, security, and related subdomains.

Some personal data is required to provide an account, determine eligibility, process payments, administer Contests, protect platform integrity, or process Prize Payouts. If you do not provide required data, GoBLAM may be unable to provide the relevant feature.

Categories Of Personal Data

  • Account data, including customer ID, username, email address, authentication provider identifiers, Steam identifiers, password credentials where applicable, account settings, and account status.
  • Profile and eligibility data, including country of residence, contact details, age-verification status, identity-verification status, sanctions or screening status, and support notes.
  • Contest data, including registrations, entry costs, live status, rank, score, K/D, rating, balance, elimination status, standings, Prize Awards, and gameplay event data.
  • Match recording data, including server recordings of Contest matches such as broadcasts and demo files, in-game events, positions and actions, in-game names, and in-game text or voice chat that passes through the server.
  • Transaction data, including Ticket Bundle purchases, entry costs, paid live actions, account transaction records, prize credits, Prize Payout requests, provider references, amounts, currencies, tax data, and timestamps.
  • Security and risk data, including hashed IP address, hashed user agent, hashed device fingerprint, GeoIP results, proxy or hosting indicators, provider reason codes, fraud signals, and limited context snapshots.
  • Communications data, including emails, SMS, support tickets, admin notes, notifications, consent records, and complaint history.
  • Tester-recruitment data, including name, email address, and an optional Steam profile URL or Steam name submitted through a recruitment form.
  • Marketing and analytics data, including attribution parameters, ad-click data, campaign data, consent status, conversion events, and site usage data where enabled.

Purposes Of Processing

  • To create accounts, authenticate Customers, operate profiles, and connect Steam identities.
  • To register Customers, administer Contests, display leaderboards, determine results, settle Prize Awards, and update ratings.
  • To promote GoBLAM with Contest highlights, such as clips, screenshots, replays, and match statistics that show a Customer's username or in-game name, rank, and results, on GoBLAM's website, on social media, and in advertising.
  • To price purchases, process payments, maintain ledgers, award credits, handle refunds, and support Prize Payouts.
  • To verify age, identity, country, sanctions status, payout eligibility, payment account ownership, and platform integrity.
  • To detect, prevent, and investigate fraud, duplicate accounts, proxy abuse, chargeback abuse, linked-account risk, cheating, and misuse.
  • To respond to support requests, investigate disputes, enforce rules, preserve evidence, and improve operations.
  • To manage tester recruitment, identify a voluntarily supplied Steam account, and contact prospective testers about GoBLAM testing.
  • To operate analytics, advertising, attribution, and conversion measurement where there is an appropriate legal basis and consent where required.

Verification And Compliance

Age-verification and identity-verification providers may process Customer data through hosted verification sessions. GoBLAM generally stores provider identifiers, statuses, timestamps, thresholds, applicant or session references, and reason codes rather than raw identity evidence where reasonably possible.

Customer profiles record country of residence. Compliance profiles may record age status, identity status, screening status, manual restrictions, linked-account review flags, and internal notes. GoBLAM may require fresh verification when status expires, country changes, risk increases, payout thresholds are met, or law requires it.

Cookies, Analytics, And Advertising

GoBLAM uses cookies, local storage, session storage, pixels, tags, SDKs, and similar technologies as described in the Cookie Notice. Strictly necessary technologies support login, security, routing, localization, checkout continuity, consent storage, and service availability.

Non-essential analytics, advertising, attribution, and conversion tracking run only when configured, legally permitted, and allowed by your consent settings where consent is required.

Where configured and legally permitted, Google Advanced Consent Mode may receive limited cookieless page views and confirmed account-creation or Contest-registration signals after optional analytics or advertising is rejected. GoBLAM removes Customer and Contest identifiers, advertising click identifiers, arbitrary query parameters, enhanced-conversion user data, and detailed workflow diagnostics from those denied-consent signals. The Cookie Notice explains the separate behavior of analytics cookies, advertising technologies, first-party experiments, and other providers.

With advertising consent, GoBLAM sends Meta a hashed email address and a hashed Customer identifier with sign-up and Contest registration events so that Meta can match them to advertisements. With the same consent, GoBLAM may also send Meta, with Contest registration events, the click identifier from a Meta advertisement link that was kept with your signup source record, for up to 90 days after the click.

With advertising consent, GoBLAM sends TikTok, through the TikTok Pixel and the TikTok Events API, a hashed email address and a hashed Customer identifier with sign-up, Contest entry, and Contest registration events, together with the click identifier from a TikTok advertisement link, so that TikTok can match them to advertisements.

GoBLAM records one basic signup source in its own Customer records to understand which acquisition sources lead to account creation and Contest participation. It contains a referring hostname, a public landing-page category, limited campaign labels and capture time, rather than a browsing history. This internal measurement relies on our legitimate interest in evaluating and improving the service and is independent of optional advertising consent. This record is not exported to advertising or analytics providers, except the Meta click identifier described above, which is sent only with advertising consent. Advertising identifiers remain subject to advertising consent.

Recipients And Sharing

GoBLAM may share personal data with hosting, database, observability, payment, payout, verification, email, SMS, analytics, advertising, customer-support, security, professional-adviser, and legal providers where necessary for the purposes described in this Privacy Notice.

Tally provides GoBLAM's tester-recruitment form and processes the name, email address, optional Steam identifier, and form metadata submitted through it on GoBLAM's behalf.

GoBLAM may disclose personal data to authorities, courts, regulators, banks, payment networks, providers, or law enforcement where legally required, where necessary to protect rights, or where necessary to investigate fraud, abuse, integrity issues, or legal claims.

GoBLAM may display usernames, gameplay statistics, ratings, rankings, standings, Contest results, and leaderboard information as part of the public or semi-public Contest experience. GoBLAM does not sell personal data unless a lawful model is confirmed and clearly explained in advance.

GoBLAM publishes Contest highlights on its website, its social media accounts, and advertising platforms such as Meta, Google, Reddit, X, and TikTok. Those platforms show the published material to their users under their own terms.

International Transfers

GoBLAM and its providers may process personal data inside and outside the European Economic Area. Where personal data is transferred outside the EEA, GoBLAM uses an appropriate transfer mechanism where required, such as an adequacy decision, standard contractual clauses, or another approved safeguard.

Customers may request more information about relevant transfer safeguards through GoBLAM support where applicable.

Retention

GoBLAM retains personal data only for as long as reasonably necessary for the purposes described in this Privacy Notice, including account operation, Contest administration, payments, payouts, accounting, tax, disputes, fraud prevention, support, legal claims, and compliance.

  • Account data is generally retained while the account exists and for a defined period after closure where needed for legal, fraud, dispute, accounting, or compliance purposes.
  • Transaction, Prize Award, and Prize Payout records may be retained for accounting, tax, dispute, fraud, payment, payout, and legal periods.
  • Verification records are retained for the shortest period compatible with provider evidence, legal obligations, platform integrity, and dispute needs.
  • Security and risk signals are retained for periods tied to abuse prevention, eligibility review, security, dispute handling, and legal requirements.
  • Tester-recruitment submissions are retained until the relevant testing programme ends or for no more than 12 months after submission, whichever is earlier, unless the person withdraws consent sooner or a longer period is required for a legal claim.
  • The signup source linked to your Customer record is retained while necessary to evaluate acquisition and subsequent Contest participation. GoBLAM reviews that need periodically and deletes or anonymises the source when it is no longer needed, including during account erasure where applicable. The 30-day browser window does not determine database retention.
  • Match recordings are retained while needed for Contest administration, disputes, integrity review, and choosing Contest highlights. Clips and screenshots used in promotional material are retained while that material is in use.
  • Closed or deleted accounts may retain limited records where required or permitted for legal, fraud, payout, tax, accounting, or enforcement reasons.

Customer Rights

Depending on applicable law, you may request access, rectification, erasure, restriction, portability, objection, and revocation of consent. You may object to certain processing based on legitimate interests and to direct marketing, and you may have rights related to automated decisions that produce legal or similarly significant effects.

You may object to the use of your username or in-game name in Contest highlights by contacting support@goblam.gg. GoBLAM then stops using it in new promotional material and blurs, replaces, or removes it in material that GoBLAM continues to publish, such as running advertisements, where reasonably practicable.

GoBLAM may need to verify your identity before fulfilling a privacy request. GoBLAM responds without undue delay and may refuse or limit requests where required or permitted by law, including where necessary for fraud prevention, legal claims, accounting, compliance, security, or another person's rights.

You may contact GoBLAM support for privacy requests. You may also have the right to lodge a complaint with the Dutch Data Protection Authority or another competent supervisory authority.

Security

GoBLAM uses technical and organizational measures appropriate to account, payment, payout, verification, and Contest risk. Sensitive security signals are hashed, minimized, separated, or access-restricted where reasonably practicable.

Access to customer, verification, payout, support, and admin data is role-based and audited. No service can guarantee perfect security, and Customers remain responsible for protecting their own account credentials, devices, email accounts, and Steam access.

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